Group classes (Mat Pilates, Yoga, Boxing, Boot Camp, 55+): Cancel at least 12 hours before class from your account for a full credit back to your pack, membership, or original payment method for drop-ins. Cancellations within 12 hours, or no-shows, forfeit the class credit (drop-ins are non-refundable). Can't make it? Joining the waitlist is free — if a spot opens you'll be notified.
1-on-1 and small group sessions: Reschedule or cancel at least 24 hours in advance at no charge. Cancellations within 24 hours or no-shows are charged the full session.
Class packs: Non-refundable and non-transferable. Packs expire [6] months after purchase. Unused classes are not refunded after expiry.
Memberships: Month-to-month; cancel any time from your account (billing portal). Cancellation takes effect at the end of the current billing period — no partial-month refunds. Memberships may be frozen once per year for up to [30] days for injury or travel by emailing us.
New-client offer (3 classes for $49): One per person, valid for [30] days from purchase, non-refundable.
If we cancel: If Fit 2 Believe cancels a class or session, you will receive a full credit or refund.
Store orders: Unworn, unwashed items with tags can be returned within 30 days for a refund or exchange. Shipping fees are non-refundable. Sale items are final sale.
Refunds go back to the original payment method and may take 5–10 business days to appear.
Questions: info@fit2believe.com